greatness.txt

keynote

the arc of greatness - movie
what's the difference between good and great
people - coach
customers - make each customers feel special, be the customer
innovation - don't need to managed - common vision - great the right people on the bus
-- how do i feel a bout greg - self managing? self disciplined? self motivated?

dreams
-- grow assets
-- make great web applications software
-- make information free with premium features
-- buy the world healthy
-- work myself out of a job
-- beg borrow buy

innovate
-- what can i do with what i got
-- IT Brokering
-- put together a tips booklet / ebook - hire a ghostwriter (elance, guru)
--- writing, design, layout and press release, summary, talking points, overview, bio
--- monitoring
--- top 10 freeware software for you pc
--- disaster recovery / business interruption
--- how to grow your business with custom software development
--- how to avoid getting stung by contract developers
--- top 10 mistakes companies make with their IT departments
--- top 10 mistakes companies make with software development
-- retail location improvements
--- walk in - traffic - signage on the parking lot and in the building
-- ip telefony - $9000 job, $5k profit
-- free troubleshooting for business market - 1st visit with BEST pitch
-- near free / free tickets for CTs - for what? - $120/3 people
--- they need hosting - ie. replace ACE, and linux admin
--- reselling low cost ecommerce to CT's - looking for higher cost higher margin
--- virtual machines $150/month
--- needed a computer troubleshooters specific (register.com launching - a basic product)
-- low cost backups for hosting - NOT FREE - NOT EXPENSIVE
-- sell it during the assesment

marketing invest - no longer yp
-- julie
-- PR
-- books - $1200 - 2500 per book - press release
-- SEO
-- props - visual - testing


1. proactive - adults - values
2. end in mind - values and goals
3. first things first - urgent vs important
4. think win / win - 3rd alternatives - win / win OR no deal
5. listen to be understood - get connected first with the whole person
6. synergize - value differences - run with it
7. sharpen the saw -

fonality > adtran > commpartners
18,500 vs 14,000 vs 21,000 vs 17,000 vs 43,000
fonality is 6,900
can't leave money on the table
the works with 15 phones is $5,500, base is $995

adtran - edge router, QoS, NAT traversal (1:1, 1:many)
managed switch, CoS 802.1p, VLAN trunking 802.1q (1 cable : 2 vlans (phone, pc))

conference > vendor booth > show speaking
- backup, business interruption, redundancy


my car service manager
goal - owner - service and parts transaction revenue, car financing revenue

goal - publisher - increase service number and value of service appointments for car dealers through lower cost cost customer contact, improved customer scheduling, advance customer payment and upselling

goal - consumer - convenient car service management for improved car performance and long term value through optimal customer contact, improved customer scheduling, advance customer payment

inspirational sites:
www.kayak.com
www.expedia.com

publisher features:
manage customer account
manage customer contact vectors
manage customer drop off and pick up
manage vehicle account
manage vehicle service schedule
manage vehicle service schedule messages
manage vehicle service pricing

consumer features:
manage customer account
manage customer contact vectors
manage customer drop off and pick up
manage customer budget
manage vehicle account
manage vehicle service schedule