Netsuite - 25 things

1. They have a direct sales model like dell.
2. Direct sales team compensated only one 1 year deals
3. Direct sales team earns nothing on renewals
4. Every partner I talked to had fought or knew someone who had fought
with direct sales team
5. Deals lost always in excess of 60k - with commissions at 30%
6. Direct implementation team charged client 60k for 12k implementation
that had to be redone
7. System failed after importing 2 million leads
8. System support 5 decimal places - not 6
9. Weak multicompany
10. Find a partner system removed from website because it competes with
netsuite
11. Due to recurring revenue model, partners bullied because they are
afraid to have their recurring revenue lost if they have their partner
status revoked
12. Skyytek is a franchise system of partners
13. Netreturn is master licensee for austrailia
14. Sirius satellite radio canada wouldn't sign due to hosting outside
canada
15. One of the new partners in my class is fighting with netsuite over
240k customer - $60k commissions
16. Clients not wanting to renew because of poor direct implementation
are seeking partners to re-implement - but unhappy about spending again
17. Partners seeking partners to do custom ecommerce
18. Direct sales team discounts licenses upto 80%, and pads
implementation
19. Clients leasing 3 year deals, past 5 year on premsises software
maybe cheaper
20. Sage accpac and accpac crm really good, more expensive and missing
ecommerce
21. Mid market partners need ecommerce experts
22. Netsuite doesn't share partner directory with partners - dating site
needed
23. Partners want an association of software as a service vendors for
netsuite, salesforce dot com, intaact, plex and sugarcrm - that company
reps are forbidden to enter and subscribers are forbidden to share
24. Canadian tax law forbids books to off premises, and remote acceess
means off premises - yet customers have been audited by ccra without
problem
25. Big companies wanting Quickbooks migrations common