- they had it
Founder - successful franchisor
- they sold an accounting franchise
- they just sell a franchise
- what does a franchisee want?
How to plug elance etc in computer troubleshooters
ConnectWise - arnie - $40k
24 techs
Intelligent entreprise workshop
Goal - 6 techs, 2 teams, 1 team lead and two techs
hard drive recovery
Tech in others countries taking the support calls
- indians taking calls deploying chinese guys
Level platform - Zenith - plus connectwise plus monitoring
Help desk - $18/user
Back end support
Best managed - 2 options
Or ingram micro - not good
Or tech data - not good
Need managed services
Add outsourced accounting - sell accounting services
Provide
On site techs - take the bus in uniform
Managed services / monitoring
Help desk call centre
Back end server call centre + 2 level 3 techs
Big need for level 3
With kvm over ip
Netwings in calcutta - ct india
Ct egypt Egypt mcse techs $100/month
Level platforms - 2 weeks investment = choice
How to franchise out ecommerce sales using ct?
And hosting?
And elance
Sales cycle - small business 5 to 10 staff, 2 month sales cycle,
projects 2k to 8k
Mary meeting own 4 franchisors (as investor 1/3) + ct usa
Break fix tech = 6k to 10k = level 1
Lou = daily billing goals
Daily emails in the morning of yesterdays billing
Use the mom and pop pc shop
to outsource work and source of leads
Pc sales
Partner with store fronts to collect pcs for carry in service - like dry
cleaners
Like ups - there is a program for it and help you promote
Customer service - expectations are exceeded
Sell the data copy machine
Service centre - drop off
Break/fix - difficult model
Residential pressure from $29/month remote services, plus geek squad
Retail service centre model - across the street from a best buy
Managed services - open to lots of businesses
Utility company
Managed services
Intelligent entreprise
Remote Monitoring - hosted best
Remote control - hosted best
Pc support - sicklebrook and pc helpline
Why is ct pushing best?
Monthly income for them
Cost
Plus helpline
$5/pc
$14/user month
Ink and toners sales is good
No comments:
Post a Comment